Whenever you need to communicate with all the parents who have a child enrolled at a specific location, you can use “Quick Communication” to easily send a text or email to them with just a few quick steps. For example, you might use this feature to notify parents that a center will be closed due to inclement weather.
The Group Communication feature can accomplish the same thing as Quick Communication, and Group Communication is much more versatile. But the versatility of Group Communication requires a lot of steps with a lot more clicks. Quick Communication’s virtues are speed and ease: take a few seconds to set up your message, type your message and hit “Send”. That’s it, you’re done.
Step 1: Click Marketing > Manage Groups > Quick Communication.
Step 2: Create your message:
- Select a Location.
- Uncheck “Notify Director” if you do not want them to receive a copy of the message.
- Select “Text” or “Email”.
- If you’re sending an email, type a subject.
- Type your message in the “Enter your message here” box.
Step 3: Click the “SEND” button.
Please note that people listed in the CRM as “Additional Contacts” do not receive these communications. Only those listed as “Leads” receive these messages.
Legal stuff: although you can use it during an emergency, Quick Communication is not an Emergency Broadcast System and delivery of messages is not guaranteed. For example, service interruptions with a lead’s carriers or service providers may delay or prevent communication.